Part 3 of the post; Jobs and their skill sets.
In this part we look at Office Managers, Customer Service Consultants, Housekeepers, Local Government officials. These career fields comes from Office Administration, Customer Service, Hospitality and the public sectors respectively.
Office manager’s job includes but not limited to organize and supervise all of the activities that facilitate the smooth running of an office. They carry out a range of administrative and IT-related tasks overseeing numerous staff. Although their duties will differ greatly according to organization, they all have the responsibility for ensuring that their office runs efficiently.
Skills: Organized, motivated, team player, communication skills, good listener.
Office and Customer Service
CUSTOMER SERVICE CONSULTANT
Customer service consultants job is to give advice to customers on behalf of an organization. They handle enquiries by telephone and email and depending on the company; these may range from straightforward information requests to complex complaints.
Skills: IT, communication skills, good listener, patient, organized, good under pressure
Hotel housekeepers job is to organise staff within a hotel to ensure that all rooms are kept clean and tidy. They are responsible for preparing shift rotas, inspecting rooms, recruiting and training staff and work closely with other department heads from the hotel.
Skills: Motivated, communication, organised, clean and tidy, manager, people skills, attention to detail, calm.
LOCAL GOVERNMENT OFFICIAL
Local government officers assist in the development of council policies and ensure they are delivered effectively which is the core of his job. Specialist areas include transport, planning, tourism, libraries, housing, finance, human resources, education, leisure, regeneration, social work, health and IT.
Skills: Organisation, numeracy, people skills, communication.
Up Next: Skills sets, Job description for Nurse, Doctor, speech therapist and security personnel.