Post: Customer Service professionals are in high demand

Today’s customer service professionals are not only in demand, they’re demanding respect. They are creative problem solvers, customer wish-granters and the people deployed to the frontlines. As more and more organizations rely on service representatives to build satisfaction and increase retention, customer service has transitioned from a thankless job to one rich with opportunity.  The Growth…

2nd quarter Customer Service Skills: T&C holds May 24th-26th, 2018

The 2nd Quarter 2018 training and certification of prospective customer service professionals comes up May 24-26, 2018 at Lagos e-learning centre. The Customer Service Skills; Training & Certification programme introduces interested Nigerians to a career in customer service beyond telephony or call centre operations. The programme introduces participants who wish to take up customer service…

customer service skills training & certification

Customer Service Skills: 1st diet 2018 Training & Certification holds March 29 – 31st

The 1st diet of 2018 of customer service skills training and certification programme will hold Easter weekend, March 29th – 31st 2018. The certification event, held twice yearly is in its 3rd year and with new innovations and improved offer to help customer service advocates with modern tools in addressing and providing a rewarding customer…

Blog: How to stay safe while Job hunting

With Nigeria’s unemployment rate of 18.8% and underemployment at 21.2%, there is no shortage of active individuals desperately looking for jobs. This population sometimes feel frustrated by the lack of job opportunities and therefore become vulnerable. Fraudsters, social media opportunists, kidnappers, ritualists, traffickers, rapists and other evil people know it, so they do not hesitate…

Scholarship: 2018-19 GSK scholarship for future health leaders

Three scholarships are offered to support the training and development of the next generation of leaders in global health, and strengthen the capacity of health systems and health-related research in Africa. These highly competitive scholarships are available to applicants intending to study on a one-year, full-time, London-based MSc programme at the London School of Hygiene…

2018 undergraduate and postgraduate scholarship: Monash University Australia

Monash University, Australia offers up to 31 full scholarships to international students undertaking Undergraduate or Postgraduate (coursework) degree at the University. For entry to Monash University, student must meet the minimum English language requirements. Application must include one original test report meeting the minimum results listed below- IELTS (International English Language Testing System – Academic): Overall…